Classy Missy – Policies & Terms
Welcome to Classy Missy, a South African luxury sleepwear and lingerie brand. By shopping with us, you agree to the terms and policies outlined below.
1. Terms of Service
General
Classy Missy operates under South African law and offers premium loungewear, sleepwear, and lingerie through our online store.
All purchases made via our website or social media are subject to these Terms of Service.
Orders & Payments
- Orders are processed only after full payment is received.
- We accept EFT and bank transfer as payment methods.
- Proof of payment must be emailed to info@classymissy.co.za or WhatsApp to 076 811 8358
- All prices are listed in South African Rands (ZAR) and include VAT unless otherwise stated.
Order Processing
- Orders are processed within 1–4 business days after payment confirmation.
- You will receive a confirmation message once your order has been processed and shipped.
Intellectual Property
All content, images, logos, and designs on this website are the property of Classy Missy and may not be copied or reproduced without written consent.
Contact Information
📧 info@classymissy.co.za
📞 076 811 8358
🌐 www.classymissy.co.za
2. Shipping Policy
Delivery Areas
We currently ship only within South Africa.
Delivery Methods
We use trusted courier partners including:
- PAXI
- PostNet
- Door-to-door courier services
Delivery Time
- Average delivery time: 3–5 business days after order processing.
- Delivery time may vary depending on your location and chosen courier.
Tracking
Tracking details will be provided once your order has been dispatched.
Shipping Fees
Shipping costs are calculated at checkout based on your selected courier and delivery area.
3. Return & Refund Policy
Strictly No Returns or Refunds
For hygiene reasons, all underwear, lingerie, and sleepwear items are non-returnable and non-refundable — no exceptions.
Please double-check your size, product description, and color before confirming your order.
Damaged or Wrong Items
If you receive a damaged or incorrect item, please contact us within 24 hours of receiving your parcel.
Include your order details and clear photos so our team can review and assist you.
4. Privacy Policy
Your privacy matters to us. Classy Missy collects only the information necessary to process and deliver your orders efficiently.
What We Collect
- Name and contact details
- Delivery address
- Email and phone number
- Order and payment information
How We Use Your Information
- To process and deliver your purchases
- To provide order updates and customer support
- To improve our services and website experience
We do not sell, rent, or share your personal data with third parties, except for delivery and payment purposes.
Data Protection
All customer data is securely stored and used only for legitimate business operations in compliance with South African data laws.
5. Cookie Policy
Our website uses cookies to improve browsing and website performance.
Cookies help us understand visitor preferences but do not collect personal information.
You can disable cookies in your browser settings at any time.
6. Legal Disclaimer
Classy Missy reserves the right to update or change any of these terms and policies at any time.
All updates will be posted on www.classymissy.co.za and will take effect immediately upon publishing.
By continuing to browse or make a purchase, you acknowledge that you have read and agreed to these Terms & Policies.
Contact Us
For any questions about our products or policies:
📧 info@classymissy.co.za
📞 076 811 8358
🌐 www.classymissy.co.za